Frequently Asked Questions

A1. Taaply is a Tech Company that offers smart solutions such as digital business cards, healthcare solutions, education solutions, event and restaurant management POS, payment solution solving the problem of “no change”, amongst other things.

A2. We have 3 types of Taaply digital business card which are:
  • Taaply Social card suitable for students, artists and generally for people without a business.
  • Taaply Professional (Pro) card is perfect for small business owners.
  • Taaply Corporate (Corp) card for large enterprise to share their business information and at the same time for employers to track and authenticate their employees when out in the field.

A3. Android: Google play store, iOS: App store

A4. The Taaply business card shares all my contact info and social media info, including but not limited to videos and events by just tapping my card or scanning the qr code on most smart phones.

A5. The card will work on most smartphones. A full list of compatible smartphones can be found on the link below https://www.taaply.com/#compatibility

A6. You may not be able to login to your account for 1 or 2 reasons.
  • You are signing it with a different account from the one you created it with.
  • If you created an account using google or Facebook, then you need to login with one of these accounts in order to gain access to your information.
    • For any other login issues please contact our Support Team at support@taaply.com

    A7. Yes, you can. You can switch between profiles on the Taaply App.

    A8.
  • Social card is more for youths to share their social media links and basic contact info.
  • The pro card is for those that own a small business so they can share their business and personal information if needed.
  • The corporate card is a personalize card and comes with o back office this is more for big company

    • A9. After downloading the App and creating your account, update your profile by filling in the information of your social or pro card. Once updated, select “More” on the bottom navigation menu, and click on “Activate Taaply Card”. Click on Scan card and choose the method you wish to activate your card either NFC or QR Code, then follow the onscreen instructions.

    A10. This means your card has already been activated. Try to scan the QR code at the back of the card or tap the card on your smartphone to see what contact information is associated with your card. If this isn’t your contact information, then please contact our support team immediately via email support@taaply.com

    A11. Yes. Go to the Taaply App and click on “More” on the bottom navigation, then click on “Lost or Stolen Card”, select the card you wish to deactivate and click “Deactivate”.

    A12. Depending on the smartphone, you can either tap the card on the top front or back area of the smartphone (for iPhones) or at the back top, middle or bottom area (for androids) of the smartphone. See list of phone compatibilities using the link below. You can also use the phone camera to scan the QR code at the back of the card. https://www.taaply.com/#compatibility

    A13. BizTok is a social platform for people to post short 30seconds captivating videos advertising their business or social events and it is completely FREE. You can upload your videos by simply going to BizTok and clicking on the plus sign then follow the onscreen instructions

    A14. Once in the app, select the profile you wish to add your social links and click on the bottom of the page “Add Links” and select what social links you wish to add. Instructions are available on the app.

    A15. First, make sure your iPhone has the latest available iOS version. You can only download the Taaply app using iOS version 14 and above.

    A16. Check if your smartphone is NFC enabled by searching on settings for “NFC” and turning it on or off. If your smartphone doesn’t have NFC then you will not be able to tap your card to access the card info. However, most smartphones have a QR code reader embedded in their camera. You can scan the QR code at the back of the card instead. Otherwise, you can download any QR Code scanner and use it.

    A17. The Taaply app can be used to update your profile information, store contacts, advertise your business using BizTok, post your events and a lot more. Check our YouTube videos for more information.

    A18. No, they don’t necessarily need the app and they can store your contact info directly on their smartphone.

    A19. First, at Taaply we take privacy very seriously, that is why we have invested in making the Taaply app very sure. You also need to make sure you only put the information you wish to share. Plus, if you ever lost your card, you could deactivate your card.

    A20. All those that you decide to share your information with

    A21. When you get a new phone, you can download the Taaply App and login with your information and deactivate my card or use someone else’s phone to login and deactivate the card or you can contact our support team at support@taaply.com . You can then reach out to your local Taaply shop or make purchase online.

    A22. You can email us at support@taaply.com or via our website https://taaply.com/contact_us for more information.